Terms of Service | TZMICHA IT SOLUTIONS

1. Acceptance

By accessing or using TZmicha WhatsApp CRM, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Service Description

TZmicha provides a cloud-based CRM platform that integrates with the WhatsApp Business API. The service includes contact management, conversation management, campaigns, automation, and team collaboration features.

3. Account Registration

You must provide accurate information during registration. You are responsible for maintaining the security of your account credentials. One person or entity may not maintain more than one free account.

4. Subscriptions and Payment

Paid plans are billed in advance on a monthly or yearly basis. All payments are processed through our secure payment provider. Prices are listed in Indian Rupees (INR) unless otherwise stated. We reserve the right to change pricing with 30 days notice.

5. Cancellation

You may cancel your subscription at any time from your billing page. Cancellation takes effect at the end of the current billing period. You will retain access to the service until that date.

6. Acceptable Use

You agree not to use the service for spam, harassment, illegal activities, or in violation of WhatsApp Business Policy and Meta terms. We reserve the right to suspend accounts that violate these terms.

7. Intellectual Property

The TZmicha platform, including its design, code, and documentation, is owned by TZmicha. You retain ownership of your CRM data (contacts, messages, campaigns).

8. Limitation of Liability

TZmicha is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

10. Contact

For questions about these terms, contact us through our support page.